Privacy Policy
This Privacy Policy explains how Makerspace Masters ("we", "us", or "our") collects, uses, stores, and protects the personal information you provide when you visit makerspacemasters.com or submit an enquiry through our website. By using our website, you agree to the practices described in this policy.
This Privacy Policy is designed to address the privacy requirements applicable to Makerspace Masters' operations and users in India, the United States of America, and the United Arab Emirates, as applicable to the relevant entity, activity, and jurisdiction.
Who We Are
Makerspace Masters designs, delivers, and manages premium innovation labs and hands-on learning spaces for schools, colleges, and educational institutions across India and globally.
Our registered contact is:
Website: https://makerspacemasters.com
Email: hello@makerspacemasters.com
Phone: 1800-547-7600 (Toll-Free)
Our Offices
Makerspace Masters India Pvt Ltd
B66, Sector 65, Noida, Uttar Pradesh 201301 - INDIA
Makerspace Masters LLC
30 N Gould St Ste R, Sheridan, WY 82801 - USA
Makerspace Masters Innovations
Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates
What Information We Collect
We collect data in two ways: information collected automatically when you browse, and temporary session data.
2a. Information Collected Automatically
When you visit our website, our analytics tools (loaded via Google Tag Manager) automatically collect certain technical and behavioural data. This data does not identify you personally:
| Data Type | Examples | Collected By |
|---|---|---|
| IP address | 203.x.x.x (anonymised by Google) | Google Analytics |
| Browser & device type | Chrome 126, Windows 11, iPhone 15 | Google Analytics |
| Operating system | macOS, Android 14 | Google Analytics |
| Pages visited | /, /makerspace-masters, /contact | Google Analytics |
| Referral source | Google Search, direct, LinkedIn | Google Analytics |
| Time spent on pages | Duration per page, bounce rate | Google Analytics |
| Screen resolution & language | 1920×1080, en-IN | Google Analytics |
| Approximate geographic location | Country, state, city (derived from IP) | Google Analytics |
| Session identifiers | Anonymous cookie IDs (e.g., _ga, _gid) | Google Analytics |
Google's own privacy policy governs how they handle this data: policies.google.com/privacy.
Cookies Set Automatically
| Cookie Name | Type | Duration | Purpose |
|---|---|---|---|
_ga |
Analytics | 2 years | Distinguishes unique users |
_gid |
Analytics | 24 hours | Distinguishes users within a session |
ga* |
Analytics | 2 years | Stores session state for GA4 |
You can opt out of Google Analytics at any time using the Google Analytics Opt-Out Browser Add-On, or by disabling cookies in your browser settings.
2b. Session Data
When you submit an enquiry, our server temporarily stores a session flag (contactSubmitted) in your browser session to confirm the submission was successful and display the thank-you page.
This flag:
- Contains no personal data — it is a simple true/false marker.
- Expires automatically when you close your browser or the session ends.
- Is never written to our database or sent externally.
How We Use Your Information
We use the information you provide solely to:
- Respond to your enquiry — our team will contact you to discuss your requirements.
- Match you with the right solution — your details help us recommend the most suitable lab setup or programme.
- Internal records and follow-up — to maintain a record of your enquiry and track our response.
We do not use your personal information for unsolicited marketing, and we do not sell, rent, or trade your data to third parties.
Cookies and Tracking Technologies
We use Google Tag Manager (GTM) on our website. GTM may load scripts such as Google Analytics that place cookies on your browser to:
- Understand how visitors navigate our site (pages visited, time spent, referral source).
- Measure the effectiveness of our content.
- Improve website performance and user experience.
What this means for you
- Cookies placed via GTM are analytics cookies — they do not identify you personally.
- You can control or disable cookies through your browser settings at any time.
- To opt out of Google Analytics tracking across sites, you can use the Google Analytics Opt-Out Browser Add-On.
We do not use advertising cookies, remarketing pixels, or any behavioural profiling tools beyond the above.
Data Storage and Security
Enquiry data is stored in a secured database hosted on our server infrastructure.
A copy of each enquiry is also sent via email to our internal team for follow-up purposes.
We implement reasonable technical and organisational measures to protect your data from unauthorised access, disclosure, alteration, or destruction.
We retain enquiry data for as long as necessary to service your request, and for a reasonable period thereafter for legitimate business record-keeping, after which it is securely deleted.
Data Sharing
We do not sell or rent your personal data. We may share your data only in the following limited circumstances:
- Internal Team Members: Staff who need it to respond to your enquiry.
- Email Service Providers: Used solely to deliver our internal notification emails (your data is not used by them for any other purpose).
- Legal Obligation: If required by law, regulation, or a valid court order.
Your Rights
India — Digital Personal Data Protection Act, 2023
Where the Digital Personal Data Protection Act, 2023 applies, you may have rights relating to your personal data, including the right to access, correct, and request deletion of personal data, withdraw consent, and raise a grievance. The Act and the Digital Personal Data Protection Rules, 2025 establish India's applicable framework for digital personal data protection. (MeitY)
United States of America
For users and activities subject to applicable United States federal or state privacy requirements, Makerspace Masters will provide the rights and protections required by the applicable law.
Makerspace Masters LLC is located in Sheridan, Wyoming. The United States does not have one single comprehensive federal consumer privacy law that applies uniformly to every business and every type of personal information. Applicable requirements therefore depend on the relevant federal or state law and the nature of the processing.
Where applicable, federal requirements including the Children's Online Privacy Protection Act (COPPA) may apply to online services directed to children under 13 or where a service has actual knowledge that it is collecting personal information from a child under 13. (Federal Trade Commission)
United Arab Emirates
For users and activities subject to UAE privacy requirements, Makerspace Masters Innovations will process personal data in accordance with applicable UAE data protection requirements, including Federal Decree-Law No. 45 of 2021 Regarding the Protection of Personal Data.
The UAE Personal Data Protection Law establishes requirements concerning the processing, confidentiality, security, and protection of personal data and provides rights and protections for individuals. (u.ae)
Privacy Requests
To exercise any applicable privacy rights, please contact us at:
hello@makerspacemasters.com
Please use the subject line "Privacy Request".
We will respond within a reasonable time, generally within 15 business days, subject to applicable law and the nature of the request.
Children's Privacy
Our website and services are directed at educational institutions and adults (principals, trustees, educators, and administrators).
We do not knowingly collect personal data directly from individuals under the age of 18.
Where applicable law establishes specific requirements for children's personal data, including requirements relating to parental consent or the protection of children's online information, we will comply with those requirements.
For example, where COPPA applies in the United States, it provides specific protections for children under 13. (Federal Trade Commission)
If you believe a child has submitted personal information to us, please contact us and we will promptly review the information and take appropriate action, including deletion where required.
Third-Party Links
Our website may contain links to third-party websites (e.g., partner organisations, social media platforms).
We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.
International Data Transfers
Because Makerspace Masters operates through entities and service arrangements that may involve India, the United States of America, and the United Arab Emirates, personal information may be processed or stored across these jurisdictions where necessary to provide our services and operate our website.
Where personal data is transferred between jurisdictions, we will take reasonable steps to ensure that such transfers and processing are carried out in accordance with applicable data protection and privacy requirements.
Changes to This Policy
We may update this Privacy Policy from time to time.
When we do, we will revise the "Last Updated" date at the top of this page.
Continued use of our website after any changes constitutes your acceptance of the updated policy.
We recommend reviewing this page periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out:
Makerspace Masters
📞 1800-547-7600 (Toll-Free, India)
🌐 https://makerspacemasters.com
India Office
Makerspace Masters India Pvt Ltd
B66, Sector 65, Noida, Uttar Pradesh 201301 - INDIA
USA Office
Makerspace Masters LLC
30 N Gould St Ste R, Sheridan, WY 82801 - USA
UAE Office
Makerspace Masters Innovations
Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates